Tag Archives: analytics

Haswell Redesign of Intel Xeon E7 Made for Big Memory Workloads

By | May 13, 2015

Note: a version of this article appeared on TechTarget: The Intel E7 v3 processor entered the ring against IBM Power and other systems. But will the new BI features be enough to take over scale-up workloads? Intel’s tick-tock CPU development strategy of alternating between process node shrinks and new microarchitectures has a long, consistent track record of product improvements.… Read More »

Should IT Scale Up Or Scale Out? Intel, EMC Committed to Both

By | May 13, 2015

A juxtaposition of events last week saw several major technology companies reveal key strategies and product updates that collectively served to illustrate the ongoing struggles of old tech blue bloods from the client-server era striving for relevance in the world of mobile devices, social software, cloud services and big data analytics. Together, this amalgam of technologies are the… Read More »

Competing with the Behemoths: Generis Takes on EMC, Oracle and IBM By Actually Listening to Customers

By | August 18, 2014

I recently completed a research project looking at ECM software and one vendor in particular that is winning business from large, established incumbents like EMC (Documentum), IBM and Oracle. I was intrigued by Generis since I wanted to understand how such a small, private company could successfully develop and market a product that amounts to an extra-cost add-on… Read More »

Creating the Omnichannel Customer Experience

By | May 11, 2014

The nexus of mobile, social, cloud, and big data is radically reshaping the business world, nowhere is the upheaval more dramatic than in areas with high customer engagement: retailing, financial and communications services, travel, customer service and technical support. Indeed, the world of customer service has been turned upside down. Forget about waiting on hold for 20 minutes… Read More »