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Welcome to MarkoInsights

By | May 1, 2014

Welcome to MarkoInsights, my new online home where you’re all invited to join in what I hope will be a mutually beneficial exploration of the always fascinating world of technology, where the implications for business, personal life and society have never been greater. We collectively are inventing the future and I hope to provide insights into not only what is happening, but why and what it all means.  As I wrote in an inaugural… Read More »

Intel Reimagining Data Centers With More ‘Intel Inside’

By | August 21, 2014

With Intel’s Developer Forum (IDF) just around the corner, it’s a great time to assess the company’s current position and likely moves as it addresses tumultuous changes in its primary consumer and enterprise businesses. As I detail in this column, for IT managers, the focus should be less on PC and mobile processors, or whether Intel (finally) breaks into the smartphone and tablet markets, but the company’s strategy to become a more significant… Read More »

Competing with the Behemoths: Generis Takes on EMC, Oracle and IBM By Actually Listening to Customers

By | August 18, 2014

I recently completed a research project looking at ECM software and one vendor in particular that is winning business from large, established incumbents like EMC (Documentum), IBM and Oracle. I was intrigued by Generis since I wanted to understand how such a small, private company could successfully develop and market a product that amounts to an extra-cost add-on to already expensive ECM software. As I wrote in a recent Forbes… Read More »

The Benefits and Challenges of Colocation Data Centers

By | July 31, 2014

Or, Why your next data center should be a rental unit… A recent project provided an opportunity to revisit my thoughts on the use of colocation facilities in preference to new enterprise data center construction or upgrades. Although I have written on the topic several times (here, data center report here and another report here), the following paper condenses the background and genesis of the problem, business scenario and requirements, basic… Read More »

Would You Like to Chat? The Many Reasons Adding Intelligence Improves Web Chat

By | July 15, 2014

In my latest Forbes column, I examine the sorry state of Web chat and how the use of predictive analytics improves both the customer experience and business utility of chat interactions. Web users are increasingly familiar with an annoying phenomenon afflicting all manner of sites: you’re just browsing around, minding your own business and up pops a chat window asking if there’s anything “it” can do to help (Generally these… Read More »

How a Scanner Infected Corporate Systems and Stole Data: Beware Trojan Peripherals

By | July 10, 2014

A new form of highly targeted cyber attack patently demonstrates the shift in malware sophistication and motivation and I cover all the details. Annoying hacker pranks done for fun and sport have been supplanted by sophisticated, multi-stage software systems designed for espionage and profit. The new attack, discovered by TrapX, a developer of security software formerly known as CyberSense, is one of an increasingly common genre known as an Advanced Persistent… Read More »

What Do a Tesla, Xeon and Mac Pro Have In Common? Tech Products Still Made in the U.S.A.

By | July 2, 2014

As Americans prepare to celebrate the 238th anniversary of our founding document, there’s hope for a renaissance in technology manufacturing in the land of opportunity. I explain why and list examples in this column. It seems overly optimistic looking at the economic data since it shows the last decade hasn’t been kind to domestic computer and electronics manufacturing, with employment off over 20% from its pre-recession peak and shipments down a… Read More »

Facebook Hastens the Era of Open Source Hardware

By | June 23, 2014

If necessity is the mother of invention, then the need for cheap, efficient, compact servers and network equipment has made Facebook an innovator of gear optimized for cloud data centers and workloads. It’s leadership in the development of standard, hyper scale hardware using interchangeable commodity components led to the Open Compute Project (OCP), bootstrapped by designs and hardware specifications intended for Facebook’s first data center. Two years and five Open… Read More »

Hybrid Clouds: What Are They Good For?

By | June 22, 2014

IT faces a high-stakes decision: Which workloads to run on public versus private infrastructure. I analyze what 383 survey responses from IT pros in this report. Hybrid cloud has been a headliner topic at almost every major IT event this year, whether it’s Microsoft beefing up Azure at TechEd, EMC and VMware making hybrid products and a joint reference design a centerpiece of keynotes at EMC World, or IBM announcing OpenStack hybrid support for Cloud Manager. To… Read More »

Proprietary vs. Open Source Clouds: Why Can’t We All Just Get Along?

By | June 18, 2014

In my last Forbes column I discussed how Red Hat CEO Jim Whitehurst and other open source advocates see the disruption created by cloud software and services as the business opportunity of a generation. Yet like most other IT revolutions, the cloud confronts legacy infrastructure, entrenched bureaucracies and incumbent vendors like Microsoft, Oracle and VMware are rapidly evolving their software platforms into enterprise cloud stacks. No one, boosters like Whitehurst included, see enterprises ditching still new virtualization platforms… Read More »

5 Hybrid Cloud Gotchas

By | June 11, 2014

Mixing public and private can deliver the best of both cloud worlds. But beware management complexity, cost volatility, data protection, and other potential snafus.t, Hybrid clouds are the future of enterprise computing. Forty-seven percent of the nearly 400 respondents to InformationWeek’s new Hybrid Cloud Survey have implemented or are actively piloting or developing private clouds, with an additional 33% considering. The majority of that 47% have or are developing hybrid… Read More »