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Welcome to MarkoInsights

By | May 1, 2014

Welcome to MarkoInsights, my new online home where you’re all invited to join in what I hope will be a mutually beneficial exploration of the always fascinating world of technology, where the implications for business, personal life and society have never been greater. We collectively are inventing the future and I hope to provide insights into not only what is happening, but why and what it all means.  As I wrote in an inaugural… Read More »

Would You Like to Chat? The Many Reasons Adding Intelligence Improves Web Chat

By | July 15, 2014

In my latest Forbes column, I examine the sorry state of Web chat and how the use of predictive analytics improves both the customer experience and business utility of chat interactions. Web users are increasingly familiar with an annoying phenomenon afflicting all manner of sites: you’re just browsing around, minding your own business and up pops a chat window asking if there’s anything “it” can do to help (Generally these… Read More »

How a Scanner Infected Corporate Systems and Stole Data: Beware Trojan Peripherals

By | July 10, 2014

A new form of highly targeted cyber attack patently demonstrates the shift in malware sophistication and motivation and I cover all the details. Annoying hacker pranks done for fun and sport have been supplanted by sophisticated, multi-stage software systems designed for espionage and profit. The new attack, discovered by TrapX, a developer of security software formerly known as CyberSense, is one of an increasingly common genre known as an Advanced Persistent… Read More »

What Do a Tesla, Xeon and Mac Pro Have In Common? Tech Products Still Made in the U.S.A.

By | July 2, 2014

As Americans prepare to celebrate the 238th anniversary of our founding document, there’s hope for a renaissance in technology manufacturing in the land of opportunity. I explain why and list examples in this column. It seems overly optimistic looking at the economic data since it shows the last decade hasn’t been kind to domestic computer and electronics manufacturing, with employment off over 20% from its pre-recession peak and shipments down a… Read More »

Facebook Hastens the Era of Open Source Hardware

By | June 23, 2014

If necessity is the mother of invention, then the need for cheap, efficient, compact servers and network equipment has made Facebook an innovator of gear optimized for cloud data centers and workloads. It’s leadership in the development of standard, hyper scale hardware using interchangeable commodity components led to the Open Compute Project (OCP), bootstrapped by designs and hardware specifications intended for Facebook’s first data center. Two years and five Open… Read More »

Hybrid Clouds: What Are They Good For?

By | June 22, 2014

IT faces a high-stakes decision: Which workloads to run on public versus private infrastructure. I analyze what 383 survey responses from IT pros in this report. Hybrid cloud has been a headliner topic at almost every major IT event this year, whether it’s Microsoft beefing up Azure at TechEd, EMC and VMware making hybrid products and a joint reference design a centerpiece of keynotes at EMC World, or IBM announcing OpenStack hybrid support for Cloud Manager. To… Read More »

Proprietary vs. Open Source Clouds: Why Can’t We All Just Get Along?

By | June 18, 2014

In my last Forbes column I discussed how Red Hat CEO Jim Whitehurst and other open source advocates see the disruption created by cloud software and services as the business opportunity of a generation. Yet like most other IT revolutions, the cloud confronts legacy infrastructure, entrenched bureaucracies and incumbent vendors like Microsoft, Oracle and VMware are rapidly evolving their software platforms into enterprise cloud stacks. No one, boosters like Whitehurst included, see enterprises ditching still new virtualization platforms… Read More »

5 Hybrid Cloud Gotchas

By | June 11, 2014

Mixing public and private can deliver the best of both cloud worlds. But beware management complexity, cost volatility, data protection, and other potential snafus.t, Hybrid clouds are the future of enterprise computing. Forty-seven percent of the nearly 400 respondents to InformationWeek’s new Hybrid Cloud Survey have implemented or are actively piloting or developing private clouds, with an additional 33% considering. The majority of that 47% have or are developing hybrid… Read More »

Red Hat’s CEO Sees Open Source Cloud Domination

By | June 8, 2014

Red Hat CEO Jim Whitehurst sees the business opportunity of a generation in what he calls a computing paradigm shift from client-server to cloud architectures. “In those paradigm shifts, generally new winners emerge,” says Whitehurst and he intends to make sure Red Hat is one of those winners. His logic is sound and simple: disruptive technologies like the cloud that arise every couple of decades level the playing field between large, established firms… Read More »

Cloud Turbulence: Feature Creep Means New Clashes in the Cloud Market

By | June 4, 2014

As cloud services mature and add features, they increasingly overlap, signaling heightened competition in both the consumer and enterprise markets. Smaller cloud players must be nimble and adaptive to avoid getting trampled. The cloud is the latest battleground of the tech titans across the spectrum of enterprise and consumer business, but maturation, a desire for market hegemony and technology evolution naturally lead to new features and that means formerly disparate services are… Read More »

Apple-Beats Deal Epitomizes the Preeminence of Design Over Technology

By | June 2, 2014

Commodification means we’re leaving the era of technology and entering the era of design and style Apple’s $3 billion acquisition of Beats is an event that highlights technology’s march through consumer products, creative content and now, fashionable style. More importantly, the deal demonstrates the ascendance of design over technology, form over function, style over features. In the era of semiconductor foundries, mega contract manufacturers, cloud software and a global logistics… Read More »